Technocrat Computer Support provides end user and small business computer support in Johannesburg, South Africa. Technocrat Computer Support is owned and run by Richard McAdam, a systems designer, programmer and data communications engineer in the South African computer industry for more than 20 years. We come to your premises to solve your computer problems.
We have a NO FIX, NO PAY policy. In other words, we solve the problem we were commissioned to solve or we do not bill you. Our rate for 2008 is R340.00 per hour. If we do a callout and fix your problem in a few minutes, we still charge one hour for the callout, so it's best to have a list of problems ready for us when we get there! We provide computer support for all types of desktop, notebook and server computers running Windows or Linux. We cover areas North of Johannesburg as far as Midrand, from Linbro Industrial Park in the East to Randburg in the West.
Services we offer include:
System Setup:
* Supply and complete initial setup of computers
* Installation and configuration of software to meet your needs
* Configuration of Internet access
* Backup and transfer of data from old computers to new ones
* Installation and configuration of networks and servers
* Remote access to work networks - work from home
* Data backup policy design and implementation
System Maintenance:
* Diagnosis, repair and replacement of faulty hardware
* Cleaning of virus infections and installation of protective measures
* Email, Internet and remote access support and troubleshooting
* Recovery of lost data
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